What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Backslashes disappearing from text on form

    Asked by prostraining on November 25, 2014 at 02:31 PM

    I am using a form to request specific files from my users.  I describe the filepath in a text element.  When I view the form it removes all the backslashes from the text element, making my filepaths unreadable.

    I have tried using the entity code for a slash (\) and I have tried editing the html of the text element and putting it in there.

    How do I get backslashes to display properly in my text box?

    disappearing backslashes stripped text
  • Profile Image
    JotForm Support

    Answered by Mike_T on November 25, 2014 at 04:29 PM

    Thank you for contacting us.

    Please try to add two backslashes instead of one. This way, one backslash should work as an escape character.

    Will be converted to:

    If you need any further assistance, please let us know. We will be happy to help.