What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    my form's disabled

    Asked by shimascientist on November 25, 2014 at 03:42 PM


    this is my second form and just like my previous form is disabled

    i received an email

    its said that your automatic phishing detection system has suspended my JotForm account!

    i replied the email and provided the necessary information

    but my form is still disabled, and i need to use it soon :( (i need my classmates' opinion about a class asap)


    thanks in advance!

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    JotForm Support

    Answered by david on November 25, 2014 at 05:06 PM


    Our phishing detector sometimes has issues with Arabic language forms, in this case it looks like it is reacting oddly to Persian.  I went ahead and activated your forms since they do not appear to be outside of your terms of use.  You should no longer have any issues using your account or your forms.  It is possible that creating new forms will cause the same thing to happen.  If it does, just let us know and we will be happy to take care of it again.

    Once you account has a bit more age there should be no issues at all.

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    Answered by shimascientist on November 26, 2014 at 02:22 AM