What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Getting an error 522 when my form is viewed from a specific network

    Asked by AmirGol on November 25, 2014 at 05:49 PM


    I'm using Jotform on a website running Wordpress. Regardless, on a certain network (in a university) the form is refusing to load and comes back with error 522. I have tried to replicate the issue myself on many different networks and it all works. It's only in this specific network (I'm assuming) that the problem is apparent, as I tested myself. I have read through several threads like this but found no answers on how to fix it. 

    Any help or suggestions on what could be causing this?

    Page URL:

  • Profile Image

    Answered by raul on November 25, 2014 at 08:04 PM

    Upon checking your website, I was able to load the form correctly.

    Error 522 is a CloudFlare error and you can see more details about it here: https://support.cloudflare.com/hc/en-us/articles/200171906-Error-522

    Since this only happens in a certain network, I think that it could be related to a firewall or proxy setting in this network.

    Have you tried to load the form using its direct URL: http://www.jotformeu.com/form/41403254505343 and see if the form refuses to load too?
    Also, you can try to do a traceroute as suggested on the cloudfare link to see if something is blocking the form from being loaded correctly.

    Let us know if you need further assistance.