jotform from over quota

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    murat ın 
    Asked on November 26, 2014 at 04:52 AM
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    Ben
    Answered on November 26, 2014 at 08:40 AM

    Hi Murat,

    Yes, your account and the jotforms under it are suspended because you have gone over allocated quota for your account.

    Your available storage space is 100MB and you have 129.56 MB in use.

    You will need to log into your account and delete the uploaded files to release more space for yourself and as soon as it drops under 100MB your account will be enabled once again.

    I would suggest downloading the files and submission data that you will need as removing the submission with the file will result in both being permanently removed.

    Do let us know if you have any further questions.

    Best Regards,
    Ben