Concern over certificate - JotForm not shown on HTTPS pages

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    john 
    Asked on November 26, 2014 at 05:31 AM
    The form is not allowed to load unless you allow content. Still, there is an alert on most browser raising concern about the security. The message is that, the connection is encrypted using AES_256_CBC with SHA1 for message authentication and RSA as the key exchange mechanism. Is there anyway to deal with this, so as not to alert my users ?Please helpThanks
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    Ben
    Answered on November 26, 2014 at 09:06 AM

    Hi John,

    Based on what you have described it seems that the jotform is being used on a HTTPS:// protocol, but when I went to the website it was using plain HTTP:// which would not trigger the errors.

    Can you please tell us the exact link where this notice gets shown? If there are certain steps that should be done, please describe them as well.

    Best Regards,
    Ben

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    john 
    Answered on November 26, 2014 at 09:21 AM
    Hiya
    https://bsoed-public.sharepoint.com/national-youth-service-corps/project-management
    That’s the link
    Thanks
    John
    ...
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    Ben
    Answered on November 26, 2014 at 10:30 AM

    Hi John,

    OK, yes, this is as I mentioned only happening on the HTTPS pages.

    What you should do is to grab the Secure form, which will go over HTTPS and will show properly on your website. If not done like that it would be hidden, as it currently is, by the browsers, showing a message to your visitors that some content had been hidden (the message shown depends on the browser itself).

    I should note that this will use your SSL submissions, which for free plan is limited to 10 (SSL) submissions per month.

    Do let us know if you have any further questions and I would also suggest taking a look at our pricing page.

    Best Regards,
    Ben