Form is not capturing data in the credit card information section. Please help.

  • acurtis
    Asked on November 26, 2014 at 12:31 PM
  • Ben
    Replied on November 26, 2014 at 1:47 PM

    Hi,

    Your jotform on that page: https://secure.jotform.us/form/32978613180156 is capturing credit card information outside of our widget that should be used for that.

    You will need to remove these fields or your account will be terminated as per our terms of use.

    Once you remove them you can set up the widget built for this purpose. I suggest taking a look at these guides:

    Payment Forms

    Setting Up Your First Order Form

    Best Regards,
    Ben