What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Email notifications not received

    Asked by ipermit on November 26, 2014 at 01:11 PM

    I need help, we have not been receiving email notifications for over a week now, and all my settings are correct, we havent changed anything. please help tech@ipermiteraters.com

    Page URL:
    http://form.jotformpro.com/form/42125560872958

    chat call email notifications settings all and
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    JotForm Support

    Answered by Kiran on November 26, 2014 at 02:30 PM

    I've tested your JotForm now again and I see the emails have been sent to the two email addresses. 

    You can also check the email history log from your account now by following the guide below :

    http://www.jotform.com/help/293-How-to-view-all-your-form-Email-History 

    Are you expecting emails to be sent to tech@ipermiteraters.com? If the test submissions emails are not received by you, request you to check in spam/junk folders and follow the steps provided in http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues as already mentioned in the other thread.

    Let us know if you need further assistance. Thank you!