What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Jotform not found - jotform disabled. How to fix it?

    Asked by facultyoftourismandhotels on November 30, 2014 at 03:35 AM

    why my form not working?

    Page URL:
    http://tour.minia.edu.eg/Arabic/Pages/%D8%A7%D9%84%D8%B4%D9%83%D8%A7%D<br/>9%88%D9%8A-%D9%88-%D8%A7%D9%84%D9%85%D9%82%D8%AA%D8%B1%D8%AD%D8%A7%D8%<br/>AA.aspx

    Screenshot
    jotform not found form disabled
  • Profile Image

    Answered by Ben on November 30, 2014 at 06:27 AM

    Hi,

    I have just reactivated your account, which was disabled by our anti-phishing system. Do note that it will disable your account soon again because of this jotform "Contact Form with Blue Envelope Theme".

    The reason for this is that you have placed non English text on the jotform set as English which means that our system can not be too sure what you are trying to accomplish.

    Changing this is very easy and you should do it as soon as possible.

    Please take a look at this thread for more info on this and steps needed to make: Why jotfoms in Arabic and French language get suspended?

    Do let us know if you have any further questions.

    Best Regards,
    Ben

  • Profile Image

    Answered by ahmad  on November 02, 2015 at 05:49 PM

     I could not found my forms. why?   
  • Profile Image
    JotForm Support

    Answered by beril on November 03, 2015 at 01:14 AM

    Hi Ahmad,

    I've created a separate thread for you, so anyone in the support staff will be able to assist you with your specific requirement. Please follow up there:

    http://www.jotform.com/answers/696123

    Thank you.

  • Profile Image

    Answered by elmir123 on November 16, 2015 at 04:59 PM

    you just reactivet my accoun why it happend again it says not foun when i want to know why it says for whishing its the second time i say i dont know what phishing is and why allways you block my account tell me why plz

     

  • Profile Image
    JotForm Support

    Answered by Chriistian on November 16, 2015 at 09:46 PM

    Hi @elmir123,

     

    I have moved your thread here - http://www.jotform.com/answers/706010. Your query will be assisted there as soon as possible.

     

    Regards.

  • Profile Image

    Answered by Landearn on March 15, 2016 at 08:17 AM

    Hi , I had Exactly the Same Issue with my Forum , could you help please ? 
  • Profile Image
    JotForm Support

    Answered by beril on March 15, 2016 at 09:49 AM

    I've created a separate thread for you, so anyone in the support staff will be able to assist you with your specific requirement. Please follow up there:

    http://www.jotform.com/answers/794805