Form hiding the amount payable with conditions

  • TMG2014
    Asked on November 30, 2014 at 9:04 PM

    Hi Jotform Team

     

    I seem to having an issue with the CYCLING section of my form.

     

    What Im trying to achieve:

    A person can enter the events in cycling and pay a maximum of $25.00 no matter how many events they enter.
    In the final category Event 657 & 661 they can enter 1 or the other (not both) or neither

    My Issue:

    When I add a combination of 5 sports the total amount for cycling disappears, and of course does not populate the final amount on the last part of the form.

    Any help you could offer would be greatly appreciated.

     

    Regards

    Rakesh

  • Ashwin JotForm Support
    Replied on November 30, 2014 at 11:23 PM

    Hello Rakesh,

    I did test your form and I am unable to replicate the issue you are having. The calculation seems to work as expected. I selected more than 5 sports and the field "Amount to pay for Cycling:" did display the amount correctly. Please check the screenshot below:

    Form hiding the amount payable with conditions Image 1 Screenshot 20

    You may also like to test the following cloned form as well :  http://form.jotformpro.com/form/43338267669973? 

    Do get back to us if the issue persists. You may also like to share a screenshot of the issue for us to be able to understand it correctly. The following guide should help you upload image in your forum post:  http://www.jotform.com/answers/277033 

    Thank you!

  • TMG2014
    Replied on December 1, 2014 at 12:31 PM

    Thanks Ashwin

    I havent explained myself correctly sorry.  The other sports all seem to work correctly but just CYCLING seems to have an issue when I choose more than 4, see attachment when unclick and click other boxes it seems to work but not all of the time and then of course if this field is blank it doesnt carry this amount to the Total cost on the last section of my form.

    Hope  you can help

    Thanks

    RakeshForm hiding the amount payable with conditions Image 1 Screenshot 20