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    Request to add the ability to translate the message that appears when a captcha field contains an invalid entry

    Asked by asccombaillaux on December 01, 2014 at 10:08 AM

    Hi Team,

    I want to used a Captcha in my form,, although it is working as expected in the preview it is not in the running mode.

    My Captcha is in page 1 and should be checked for correctness when clicking next to reach page 2 or page 3, it does so in preview but do not at execution time where it is prompted at the end if not properly entered at initila step.

    Simulation

    At execution time if not properly set at initial step, please note that it is not in french although the whole for is set to french as default language.

    Thanks for your help,

    Georges

    Page URL:
    http://form.jotformeu.com/form/43342069863358

    JotForm french uploads jpg
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    Answered by asccombaillaux on December 01, 2014 at 10:35 AM

    Hi,

    Just to add some precision, if the Captcha field is left empty it does prevent form reaching next page with "Next" button. But if there is data in it the data in not checjed hitting next button but is only checked when submitting the fomr then it appears in english instead of french.

    Best Regards,

    Georges

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    Answered by raul on December 01, 2014 at 11:32 AM

    Unfortunately, this is how the captcha field works.

    It will validate the text upon submission, since the text you see in it, it's generated in our servers and then displayed in the picture and because of this the form needs to be submitted in order to compare the entered text versus the generated text (the one you see in the picture) to see if the entered text is correct.

    Regarding the translation for the page that appears when the entered captcha is incorrect, unfortunately it cannot be translated at this time. However, I will submit this thread to our development team as a feature request, please note that we cannot assure if this feature will be implemented since it needs to be evaluated first in terms of its feasibility.

    If you need further assitance, please let us know.
    Thank you.