What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Submissions Counter Widget does not show count in form

    Asked by aerotour on December 01, 2014 at 01:04 PM

    A need a field that shows how many times the form has been filled.

     

    thanks for the help

    thanks
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    JotForm Support

    Answered by david on December 01, 2014 at 01:20 PM

    Hi,

    We actually have a widget that can do just that.  Here is a link to it:

    http://widgets.jotform.com/widget/submissions_counter

    That should allow you to display the number of total submissions your form has received in your form.  If this is not what you were looking for, please let us know and we will be happy to see what else we can do.

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    Answered by aerotour on December 01, 2014 at 01:24 PM

    Thank you very much, its exactly what i need.

    But can u help me with tha "API Key" field in the widget settings? What is that?

     

    Thanks again

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    Answered by Shadae on December 01, 2014 at 01:48 PM

    Hi aerotour,

    We are happy to hear that this is exactly what you were looking for. To get an API key you would need to select the profile icon in the upper right and select account.

    You would then select the API option form the left panel of the account page.

    Then select the Create API Key option.

    You would then enter the API key into the widget.

    I hope this helps, please inform us if you need further assistance.

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    Answered by aerotour on December 01, 2014 at 02:24 PM

    Thanks for your help Shadae

    Ive created an API key, insert it in the field, an tried to create a decreasing counter, from 46 - 0 (the form is limited to 46 submissions)

    But the field doesnt appear in the form preview... it shows just a blank space where the counter widget would be....

    am i doing something wrong?

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    JotForm Support

    Answered by david on December 01, 2014 at 02:41 PM

    I tested the widget and I was also unable to get it to show up in my test form.  I sent this along to our development team to see if they can resolve the issue with the widget not showing properly.  Though I cannot say when they will be able to get to this, we will update you in this thread as soon as we have a chance.

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    Answered by aerotour on December 01, 2014 at 02:52 PM

    I appreciate your help, thanks 

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    JotForm Support

    Answered by david on December 01, 2014 at 02:54 PM

    You are very welcome!  Hopefully this is an easy fix and we will have that widget up and working again soon.

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    JotForm Support

    Answered by widgets on December 02, 2014 at 01:00 AM

    Hi @aerotour thanks for reporting this problem. This should be fine now. But please do confirm if it works really well from your end. If it doesn't then please report back to us so that we can further investigate the problem.

    Regards,
    Widget Team

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    Answered by aerotour on December 02, 2014 at 06:14 AM

    Hi, thanks again

    Im still having the same problem. Im attaching some screens that shows every step

    1 - Widget settings with the API Key Ive created (read only permission)

    2 - Form edit screen (the widget doesnt appear even here)

    3 - Preview screen

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    Answered by Shadae on December 02, 2014 at 08:19 AM

    Hi aerotour,

    Thank you for the update on the widget. I previewed your form and I am currently seeing the widget show up.

    If you are still not seeing it show up, please clear your browser cache.

    I hope this helps, please inform us if you need further assistance.