Submissions Counter Widget does not show count in form

  • aerotour
    Asked on December 1, 2014 at 1:04 PM

    A need a field that shows how many times the form has been filled.

     

    thanks for the help

  • David JotForm Support
    Replied on December 1, 2014 at 1:20 PM

    Hi,

    We actually have a widget that can do just that.  Here is a link to it:

    http://widgets.jotform.com/widget/submissions_counter

    That should allow you to display the number of total submissions your form has received in your form.  If this is not what you were looking for, please let us know and we will be happy to see what else we can do.

  • aerotour
    Replied on December 1, 2014 at 1:24 PM

    Thank you very much, its exactly what i need.

    But can u help me with tha "API Key" field in the widget settings? What is that?

     

    Thanks again

  • aerotour
    Replied on December 1, 2014 at 2:24 PM

    Thanks for your help Shadae

    Ive created an API key, insert it in the field, an tried to create a decreasing counter, from 46 - 0 (the form is limited to 46 submissions)

    But the field doesnt appear in the form preview... it shows just a blank space where the counter widget would be....

    am i doing something wrong?

  • David JotForm Support
    Replied on December 1, 2014 at 2:41 PM

    I tested the widget and I was also unable to get it to show up in my test form.  I sent this along to our development team to see if they can resolve the issue with the widget not showing properly.  Though I cannot say when they will be able to get to this, we will update you in this thread as soon as we have a chance.

  • aerotour
    Replied on December 1, 2014 at 2:52 PM

    I appreciate your help, thanks 

  • David JotForm Support
    Replied on December 1, 2014 at 2:54 PM

    You are very welcome!  Hopefully this is an easy fix and we will have that widget up and working again soon.

  • widgets Jotform Support
    Replied on December 2, 2014 at 1:00 AM

    Hi @aerotour thanks for reporting this problem. This should be fine now. But please do confirm if it works really well from your end. If it doesn't then please report back to us so that we can further investigate the problem.

    Regards,
    Widget Team

  • aerotour
    Replied on December 2, 2014 at 6:14 AM

    Hi, thanks again

    Im still having the same problem. Im attaching some screens that shows every step

    1 - Widget settings with the API Key Ive created (read only permission)Submissions Counter Widget does not show count in form Image 1 Screenshot 40

    2 - Form edit screen (the widget doesnt appear even here)
    Submissions Counter Widget does not show count in form Image 2 Screenshot 51

    3 - Preview screen
    Submissions Counter Widget does not show count in form Image 3 Screenshot 62