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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I am losing patience

    Asked by jrussell on September 27, 2011 at 12:36 PM

    OK, let's yet again solve a problem.

    I tell you guys, I am losing my patience with this and my time is just as valuable as yours.


    My form that uses http:// saves and shows my changes w/ captcha.

    My form that uses https:// does not save any changes and does not show captcha.

    What do I do now?

    I see the http:// embed code is .net but the https:// is .com

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    JotForm Support

    Answered by idarktech on September 27, 2011 at 11:33 PM

    Hi jrussell,


    I am sure that the support teams can give you an information or solutions for your query if you would be so kind to post a link to your form. Also for further information, there are already posted problems that are related to this, so I am sure the development team are now doing there best to fix this issue.




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    JotForm Support

    Answered by liyam on September 27, 2011 at 11:52 PM

    Hello jrussell,

    We apologize for your inconvenience.

    If your secure form is using this URL https://secure.jotform.com, please change the URL to https://www.jotform.com.  This will get the updated form.

    If the problem still persists, please let us know.



  • Profile Image

    Answered by jrussell on September 29, 2011 at 09:44 AM

    That works, thanks.

    Apologies, but you should understand my frustration. I have umpteen sites to admin and it can get hectic at times. 

    Usually I use another form builder but found JotForms while adding the Auth.net gateway. If it were a site other than wordpress, I would add the auth.net ARB gateway. Not going to go into any long details about the why's etc. but just know Jotforms makes it easy and fast for a wordpress site, that is what I need. Any derailments puts pressure on me by the site owners when things do not work.

    Since I am new to Jotforms. I follow what is here.

    I had copied the embed code from setup & embed FYI.

    Thanks again.



    Yes I already thought of that but I was dealing with spambots already and is why I needed to add the captcha to the form in which the site owner wanted none of that. So thanks to a spambot, I was able to convince the need but I was not going to put the URL out there anymore than I had to if the form was not saving / showing the change with the captcha.

    I also put in place a rewrite engine which puts the spam back on the bot while waiting for an answer here.

    So, now I can place the URL https://dreells.com/?page_id=177