What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form Designer: It's not possible to modify the Highlight settings

    Asked by travelandevents on December 01, 2014 at 03:25 PM

    Hello, I'm having some trouble with the error state & highlight formatting in the new Form Designer. Specifically, I'm unable to edit the settings - checking the "simulate" box works, but nothing happens when I click on the settings icon to edit. I contacted support via chat, and Mike was able to replicate the issue, but could not fix it. He asked me to submit this help ticket.

    Thank you.

    Page URL:
    http://form.jotform.us/form/43065740399158

    form designer new form settings designer
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    Answered by raul on December 01, 2014 at 04:08 PM

    I was also able to replicate this issue.
    Therefore, I'm escalating this thread to our next support level so they can take a look at it.

    Please allow some time for them to evaluate the issue.
    Once an update comes up regarding this matter, you'll be notified here.

    Thank you.