Hello, I would like to cancel my paid subscription to JotForm and get my 30 days money back.

  • cosjudo
    Asked on December 2, 2014 at 2:15 AM

    I just cancelled the subscription in my Paypal account: do I need to do anything else ?
    Thank you

    Nicolas

  • Ashwin JotForm Support
    Replied on December 2, 2014 at 5:40 AM

    Hello Nicolas,

    No you do not have to do anything else. You have successfully cancelled your subscription and you will not be billed again. 

    I have also initiated the refund. Please allow 3-7 days for the amount to reflect in your account.

    Thank you!

  • cosjudo
    Replied on December 2, 2014 at 9:10 AM

    Thank you JotForm Support, great customer service.

  • Ashwin JotForm Support
    Replied on December 2, 2014 at 9:14 AM

    Hello cosjudo,

    You are welcome.

    Do get back to us if you have any questions.

    Thank you!