What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
No you do not have to do anything else. You have successfully cancelled your subscription and you will not be billed again.
I have also initiated the refund. Please allow 3-7 days for the amount to reflect in your account.
Thank you JotForm Support, great customer service.
You are welcome.
Do get back to us if you have any questions.