Hello, I would like to cancel my paid subscription to JotForm and get my 30 days money back.

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    cosjudo
    Asked on December 02, 2014 at 02:15 AM

    I just cancelled the subscription in my Paypal account: do I need to do anything else ?
    Thank you

    Nicolas

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    ashwin_d
    Answered on December 02, 2014 at 05:40 AM

    Hello Nicolas,

    No you do not have to do anything else. You have successfully cancelled your subscription and you will not be billed again. 

    I have also initiated the refund. Please allow 3-7 days for the amount to reflect in your account.

    Thank you!

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    cosjudo
    Answered on December 02, 2014 at 09:10 AM

    Thank you JotForm Support, great customer service.

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    ashwin_d
    Answered on December 02, 2014 at 09:14 AM

    Hello cosjudo,

    You are welcome.

    Do get back to us if you have any questions.

    Thank you!