What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My forms have disappeared

    Asked by Alex Longworth on December 02, 2014 at 02:39 AM

    Please can y advise - I had two working forms on my account - but they have disappeared - can you advise?


    Thank you.

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    JotForm Support

    Answered by ashwin_d on December 02, 2014 at 05:55 AM

    Hello Alex,

    I did check your account "AJLongy" and did not find any issue with that. Your account is active and both the form is still there in your account.

    It seems to be a browser related issue. I would suggest you to clear your browser cache and see if that solves your problem. The following guide should help you:  http://www.wikihow.com/Clear-Your-Browser's-Cache 

    If the issue persists, then you may like to click on the following URL and then sign in to your account :  http://www.jotform.com/?noCDN=true 

    Do get back to us if the issue persists.

    Thank you!