My forms have disappeared

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    Alex Longworth
    Asked on December 02, 2014 at 02:39 AM

    Please can y advise - I had two working forms on my account - but they have disappeared - can you advise?

     

    Thank you.

  • Profile Image
    ashwin_d
    Answered on December 02, 2014 at 05:55 AM

    Hello Alex,

    I did check your account "AJLongy" and did not find any issue with that. Your account is active and both the form is still there in your account.

    It seems to be a browser related issue. I would suggest you to clear your browser cache and see if that solves your problem. The following guide should help you:  http://www.wikihow.com/Clear-Your-Browser's-Cache 

    If the issue persists, then you may like to click on the following URL and then sign in to your account :  http://www.jotform.com/?noCDN=true 

    Do get back to us if the issue persists.

    Thank you!