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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Email from forms to tustin.k12.ca.us not being delivered

    Asked by Jeremy Powell on September 27, 2011 at 03:39 PM

    Can you do a manual test of email to:

    jpowell@tustin.k12.ca.us

    and send the information from your logs to:

    jeremynmipowell@gmail.com

     

    When we use the "tustin.k12.ca.us" domain as the destination, we never even see a tcp connection from monk, ying, or yang at our spam filter.

     

    Thank you,

    Jeremy Powell

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    JotForm Support

    Answered by mliz on September 28, 2011 at 04:35 PM

    Hi,

    Please find the mail logs after doing a test submission using JotForm.


    /var/log/mail.log:Sep 28 16:32:05 yang sendmail[7030]: p8SKW4Ab007030: to=jpowell@tustin.k12.ca.us, ctladdr=jotform (1004/1004), delay=00:00:01, xdelay=00:00:01, mailer=relay, pri=33142, relay=[127.0.0.1] [127.0.0.1], dsn=2.0.0, stat=Sent (p8SKW4aZ007031 Message accepted for delivery)


    The status states that the message was accepted for delivery, hope you find this information useful.

    Let us know if there is anything else you need.