- poteaupoundpupsAsked on December 02, 2014 at 09:53 AM
When our rescue first started up we had a lady build us a donation form. Since we have changed names, and grown. This form is on her account but she is no longer able to help us. Can I transfer it from her account to ours? Here is the link https://secure.jotformpro.com/form/30298621401952
- CharlieAnswered on December 02, 2014 at 10:58 AM
For transfer or moving of forms from one account to another, the owner of the form should request it in our end. In that case, the Form ID 30298621401952 whose under the account username fsbrides should log in here in the forum and make the request. This is part of our security measures. I would suggest you contact the original owner to get the log in credentials of his/her JotForm account.
Aside from transfer or moving of forms, you can still clone that form using this guide that we have: http://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL.
I hope this helps. Let us know if you need more information regarding this.