Why doesn't form border show up?

  • Profile Image
    Asked on December 02, 2014 at 11:20 AM

    Currently I have a red border around my form that shows in the editor but does not show when previewed or when seen on http://form.jotformpro.com/form/43326119903957.

    How do I correct that and also change the border to black?


    Thanks much

  • Profile Image
    Answered on December 02, 2014 at 12:01 PM


    Thank you for contacting us!

    They have 2 CSS elements causing your form border and you need to remove that borders.

    Please find this CSS codes to your Custom CSS and remove it.

    border: 1px solid #e6e6e6;

    border: 1px solid transparent;


    and replace this CSS code

    .form-all {border: 5px solid red;

    to this new one

    .form-all {border: 5px solid #000000;


    Hope this help!

    Do get back to us if you have any questions.