[DocuSign] Error: failed to fetch data from server

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    Asked on December 02, 2014 at 01:34 PM

    I'm integrating my survey with an API for DocuSign. When I finish taking my survey, an error message pops up (I've attached a photo of it to this ticket). I'm not sure if this is a jotform or a docusign problem. Any help would be greatly appreciated.

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    Answered on December 02, 2014 at 03:19 PM

    Thank you for contacting us.

    I was able to reproduce the problem on a fresh DocuSign integrated form.

    Now the issue has been escalated to our Development Team.

    We will keep you updated via this thread.

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    Answered on August 30, 2016 at 02:21 AM

    We've fixed the bug and made significant updates to the widget


    Please try it out and let us know.