What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Does JotForm forms comply with HIPAA requirements for protecting PHI?

    Asked by Cheryle Totten  on December 02, 2014 at 05:24 PM

    I am looking for an easy to use web form builder like JotForm to create forms for a company intranet site that would send data to recipients in areas across the company.  Because these forms would be collecting Personal Health Information (PHI) we need a solution that must comply with HIPAA privacy and security requirements for protecting PHI, including electronic PHI. 

    Does JotForm comply with HIPAA requirements?   Please provide details about how security is set up on JotForm servers and how that security is monitored.

    Can JotForm forms be used without storing data entered by users on JotForm servers? 

    JotForm Form Builder web form web form builder create forms
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    Answered by raul on December 02, 2014 at 06:14 PM

    We use a powerful cloud service which provides encrypted storage to keep all our information secure from outside attacks, however you need to take some points in consideration to be compliant with HIPPA. Please check the following thread: http://www.jotform.com/answers/333046-is-JotForm-HIPAA-Compliant in which our support manager explains in detail about JotForm and HIPPA compliance.

    Let us know if this answers your questions.
    Best Regards.