- alsafiAsked on December 02, 2014 at 05:44 PM
- JotForm SupportKiranAnswered on December 02, 2014 at 06:24 PM
The account is autosuspended again by our anti-phishing system because of the JotForm titled "Snail Mailing List Request". I've checked the form and activated your account.
This is happening because the JotForm is made in Arabic. Our anti-phishing system is not updated to have a complete scan some languages like Arabic, French and hence these forms are automatically suspended. In order to avoid such auto suspensions, you can use our language translator tool to add it your JotForm and changing default language. Please refer to the following thread that can help you understand much better on auto-suspensions and instructions to work with language translator.
Please let us know if you have need any further assistance. We will be happy to help.