What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My account is autosuspended?Please Reactivate it ?

    Asked by alsafi on December 02, 2014 at 05:44 PM
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    JotForm Support

    Answered by Kiran on December 02, 2014 at 06:24 PM

    The account is autosuspended again by our anti-phishing system because of the JotForm titled "Snail Mailing List Request". I've checked the form and activated your account. 

    This is happening because the JotForm is made in Arabic. Our anti-phishing system is not updated to have a complete scan some languages like Arabic, French and hence these forms are automatically suspended. In order to avoid such auto suspensions, you can use our language translator tool to add it your JotForm and changing default language. Please refer to the following thread that can help you understand much better on auto-suspensions and instructions to work with language translator.


    Please let us know if you have need any further assistance. We will be happy to help.