What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to manage form email settings

    Asked by Cassaundra on December 03, 2014 at 06:43 AM

    3: I initially signed up for completed forms to be sent to my email, and then I clicked drop box, and now I no longer see the email option. 

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    JotForm Support

    Answered by Charlie on December 03, 2014 at 10:34 AM


    I'm not sure if I understood you correctly, can you provide us a screenshot on what you are seeing and where the problem is?

    Also, I noticed that the email you are using right now is under a guest account? If you don't have a registered account in JotForm, please do sign up so that you can maximize the use of our Form builder, together with the other services.

    We'll wait for your response.

    Thank you.

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    Answered by Cassaundra on December 03, 2014 at 12:01 PM
    Hello. I didn't know I was using guest email. How do I access non guest email? Is there a way si could talk to someone instead of email? It would be easier for me to explain.
    ~Cassaundra St George~
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    JotForm Support

    Answered by Mike_T on December 03, 2014 at 02:54 PM

    It appears that you do have the registered account (seago16) with us.

    To find out information about managing current Email Notifications, take a look at the following guide:

    Finding out E-mail Address used for submission notifications

    And this is how you can add brand new Email Notifications to the forms:

    Setting Up Email Notifications

    If you need any further assistance, please let us know.