What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I have a signature block in my jotform, but when I go to the live form the signature does not work

    Asked by CraigJ on December 03, 2014 at 10:56 AM

    Here is a link to the form: https://secure.jotform.us/form/43275907843160

    The signature block just shows up like this:

    Page URL:
    https://secure.jotform.us/form/43275907843160

    JotForm does not work block style size uploads
  • Profile Image
    JotForm Support

    Answered by david on December 03, 2014 at 01:29 PM

    Hi,

    I checked your form in Chrome, FireFox and Safari and the signature widget showed up in all 3:

    May I ask which browser you are using that has it show up blank?  As soon as we can replicate the issue we can start working towards fixing it. 

  • Profile Image

    Answered by CraigJ on December 03, 2014 at 01:33 PM

    I just deleted the widget and reloaded and it worked fine.  I tried to delete this post before anyone responded, but don't know if users are able to do that.

  • Profile Image
    JotForm Support

    Answered by david on December 03, 2014 at 02:44 PM

    No worries, glad to hear everything is working now.  Let us know if you have any further questions and we will be happy to help.