I have a signature block in my jotform, but when I go to the live form the signature does not work

  • CraigJ
    Asked on December 3, 2014 at 10:56 AM

    Here is a link to the form: https://secure.jotform.us/form/43275907843160

    The signature block just shows up like this:

    I have a signature block in my jotform, but when I go to the live form the signature does not work Image 1 Screenshot 20

    Page URL: https://secure.jotform.us/form/43275907843160
  • David JotForm Support
    Replied on December 3, 2014 at 1:29 PM

    Hi,

    I checked your form in Chrome, FireFox and Safari and the signature widget showed up in all 3:

    I have a signature block in my jotform, but when I go to the live form the signature does not work Image 1 Screenshot 20

    May I ask which browser you are using that has it show up blank?  As soon as we can replicate the issue we can start working towards fixing it. 

  • CraigJ
    Replied on December 3, 2014 at 1:33 PM

    I just deleted the widget and reloaded and it worked fine.  I tried to delete this post before anyone responded, but don't know if users are able to do that.

  • David JotForm Support
    Replied on December 3, 2014 at 2:44 PM

    No worries, glad to hear everything is working now.  Let us know if you have any further questions and we will be happy to help.