I have deleted all my submissions, why is it showing my upload space as being over quota?

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    Asked on December 03, 2014 at 11:09 AM

    See screenshot.

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    Answered on December 03, 2014 at 01:32 PM


    I have checked your account and yes, you are correct about deleting all submissions related to the jotforms in the screenshot. There are however several other jotforms that are still in your Trash folder and their total space usage is 4.24GB.

    You should either purge the jotforms in there, or restore them and delete the submissions.

    Do let us know if you have any further questions.

    Best Regards,