What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    whats the phone number for you

    Asked by Jewel on December 03, 2014 at 12:06 PM

    I need to speak with one of you, can that be done?

    phone number
  • Profile Image
    JotForm Support

    Answered by david on December 03, 2014 at 02:50 PM

    Hi,

    Unfortunately we do not currently offer phone based support.  However, we can answer any questions you may have here in this forums.  Just let us know what you need help with and we will be happy to see what we can do.

  • Profile Image

    Answered by jewelswebs on December 03, 2014 at 03:21 PM
    I would like to know what email address I have in file for the submitted
    Best Regards,
    Jewel Islam
    Web Design & Marketing Consultant
    Direct: 954-993-7744
    info@jewelswebs.com
    www.jewelswebs.com
    www.jewelsdomains.com
    ...
  • Profile Image
    JotForm Support

    Answered by david on December 03, 2014 at 04:28 PM

    Hi,

    The email address we have on file for your account is "jewelswebs@gmail.com".  This should also be the default address your submission notifications are sent to.  When I checked the notification on your most recent form however, the notifications are set to be sent to "info@jewelswebs.com":

    If this is not the information you were looking for, please let us know a bit more detail about what you need and we will be happy to see what else we can do.

  • Profile Image

    Answered by jewelswebs on December 03, 2014 at 04:41 PM
    I would need this 7000credit@gmail.com to be added for receipt email
    address.
    I believe I did it but didn't work out right.
    Would you please do that for me thank you.
    Best Regards,
    Jewel Islam
    Web Design & Marketing Consultant
    Direct: 954-993-7744
    info@jewelswebs.com
    www.jewelswebs.com
    www.jewelsdomains.com
    ...
  • Profile Image
    JotForm Support

    Answered by Charlie on December 03, 2014 at 07:09 PM

    Hi,

    May I know what you meant by "it did not work out"? If you have made changes, please do click the "Save" button to apply them.

     

    Also, please do have time to visit the guide links below to properly setup the Email Alerts.

    How to setup Email Notifications 

    How to setup notifications to send to Multiple Recipients 

     

    I hope this helps. Let us know if you need further assistance on this.

    Thank you.