What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to replace PayPal donation button on form

    Asked by melinda  on December 03, 2014 at 12:50 PM

    When people click on the PayPal button, they're taken to Paypal to donate money.  When they return to our form, all of their info is erased and they have to start completely over.  How do I prevent this from happening?  We ended up deleting this option for our last event but we have another coming up and we need to be able to make it easy for people to donate.

    paypal button paypal form
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    JotForm Support

    Answered by Mike_T on December 03, 2014 at 04:12 PM

    Thank you for contacting us.

    We do not have any integration with the PayPal buttons. However, you can actually add an optional PayPal donation option to the form using JotForm to PayPal integration.

    Please take a look at the following guides to find out more information about our PayPal options.

    JotForm PayPal Forms

    Order Form Basics

    Order Form Types

    If you need some example, please let us know. We will be happy to help.