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    Textarea in Rich text mode not clearing data when Clear button is clicked

    Asked by Geodesyxyz on December 03, 2014 at 03:37 PM
    P.S. This form http://form.jotformeu.com/form/43053831101339 has a clear button, but after "clearing" the text box still has content inside. Would you please check this?
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    JotForm Support

    Answered by Kiran on December 03, 2014 at 06:36 PM

    I see that you are using Rich Text mode for text area box. This seems to be the issue with the rich text editor is not supporting clear button. The clear button is working when Plain mode textarea box is being used.

    I'm forwarding this issue to our next level support to take a look. There is no ETA at the moment. However, if there is any progress, you'll be updated through this thread.

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    Answered by Geodesyxyz on December 07, 2014 at 01:48 PM

    Thank you for the support!