What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to delete Widget field on the form

    Asked by treybrad on December 03, 2014 at 04:30 PM

    Used T&C widget on this form and after adding the first, it continued to replicate itself. Now it won't allow me to delete any of them. What to do?

    Page URL:
    http://form.jotformpro.com/form/41930641197961

    widget error replicate repicated widget delete widget
  • Profile Image
    JotForm Support

    Answered by jonathan on December 03, 2014 at 06:53 PM

    Hi,

    I am not really sure what happened why you have multiple Terms & Condition widgets on your jotform http://www.jotformpro.com/form/41930641197961

    I could not reproduced this issue. If you can describe to us the steps how this happen in your form, we will check further. 

    I can only have multiple widget on the form if click the widget multiple times and add it on the form.

    As to how to remove them, please refer to this screenshot

     

    Please inform us if issue still persist.

    Thanks.

  • Profile Image

    Answered by treybrad on December 03, 2014 at 07:41 PM
    After setting up the first T&C I proceeded to the Form Designer. When I returned to the form builder screen the T&C setup screen continued to popup and each time I clicked OK. Once it stopped I was unable to delete the fields by following the process that you describe below. I would ask that you access my account where you will see the fields are inactive and cannot be deleted.
    Form: Nae Nae Dance Contest
    Account Login:
    treybrad
    tb1339
    Trey Brady
    Flava Consulting
    trey@flavaconsulting.com
    www.flavaconsulting.com
    619.708.2009
    ...
  • Profile Image
    JotForm Support

    Answered by ashwin_d on December 03, 2014 at 11:34 PM

    Hello Trey,

    You should be able to delete the widget without any problem. I did not want to delete it form your form and it has submission data and I am not sure which T&C widget you want to retain.

    I have cloned your form and removed all the T&C widget except one. Please take a look at the following cloned form:  http://form.jotformpro.com/form/43368702331956? 

    Feel free to clone this form in your account. The following guide should help you in form cloning:  http://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL 

    Thank you!

  • Profile Image

    Answered by treybrad on December 04, 2014 at 12:41 PM
    Thanks for the help.
    Trey Brady
    Flava Consulting
    trey@flavaconsulting.com
    www.flavaconsulting.com
    619.708.2009
    ...
  • Profile Image
    JotForm Support

    Answered by david on December 04, 2014 at 01:50 PM

    On behalf of my colleagues you are very welcome!  Let us know if there is anything else we can help you with and we will be happy to do so.