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richmondyoungwritersAsked on December 4, 2014 at 6:59 AM
For our Spring Registration 2015, one of the submissions showed up on our google spreadsheet and one did not. I'm afraid of losing track of submissions. Advice?
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Ashwin JotForm SupportReplied on December 4, 2014 at 8:45 AM
Hello richmondyoungwriters,
I'm sorry for the trouble caused to you.
Did you make any manual changes in your integrated google spreadsheet after the first submission was received? Please be noted that making any changes in the spreadsheet column names will cause the integration to break.
I would suggest you to re-integrate your form with google spreadsheet and see if that solves your problem.
Do get back to us if the issue persists.
Thank you!