What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    conditions issue

    Asked by masksofreality on September 28, 2011 at 09:56 AM

    I have a form : Hamilton Higher Court Fae Application Form, that I am having troubles setting conditions.  When the user chooses one of the items in the drop down box Fae Type I want it to determin which of four fields under elemental powers is visible. The conditions I have entered appear to only work for the last  5 saved conditions. Hence,  choose the first two options and all fields are being shown. the third option hides one of the four fields and the last option does it correctly and hides all but one field. Is this an error that I have entered somewhere or am I just not understanding  how I should be creating these conditions?

    Thank you 

    Page URL:

  • Profile Image
    JotForm Support

    Answered by abajan on September 28, 2011 at 12:08 PM

    Hi maskofreality

    Conditions can be quite tricky at times. Five conditions, one of which would contain three additional rules, can be substituted for your current twelve. Instead of my going into a long and possibly confusing explanation, it would probably be best if you were to just clone my clone of your original form and have a look at its conditions.

    Display wise, the only difference between your form and my clone of it, is that whereas by default yours loads with all of the Elemental Powers fields and their heading shown, mine hides all of that until a fae type is selected.

    Hopefully, you find this solution to be satisfactory. If it isn't, there may be better alternatives at our disposal.


    ~ Wayne

  • Profile Image

    Answered by masksofreality on September 28, 2011 at 09:54 PM

    Ah thank you ! This was a  much easier solution than I anticipated. I appreciate the help  it makes it a good learning experience.

  • Profile Image
    JotForm Support

    Answered by abajan on September 28, 2011 at 09:59 PM

    Glad you're happy with it. To be honest, it was somewhat of a learning experience for me too! lol