What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Required field data is not included in the email notification

    Asked by salsanda on December 04, 2014 at 04:43 PM

    Hello, I still have a problem with the form plugin JotForm, on my go fill out the form, send to my e-mail, and the form appears with one empty field, and the field must not be empty.

    You see an empty box, and it must be filled, I have tried all the options, nothing happens. What could be the problem?

     

    JotForm problem png fill
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    JotForm Support

    Answered by Kiran on December 04, 2014 at 05:43 PM

    I've cloned your JotForm to my account to see what is the issue. I see that the field is set to {input6} in the email notification.

    However, when I see the field properties it is not input6 and set to 1.

    Please right-click on the Предмет 1 field and select Show Properties to edit the field name to input6 resolve this issue.

    Now, close the settings window and save the form. Test the JotForm to see if the field data is included on your notification.

    Let us know if we can be any further help. Thanks!