How do I downgrade to the free account?

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    PaulMin
    Asked on September 28, 2011 at 11:24 AM

    We have completed our "busy" season, where we needed to upgrade to the Premium account.  We would now like to downgrade to the free account option.

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    allanftd
    Answered on September 28, 2011 at 11:49 AM

    Hi PaulMin,

    For verification purposes, may we ask for the full name and the last order reference number sent to you after your last payment?

    Please advise so that we can process your account downgrade. 

    Best regards,
    Allan