What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    User submit stored anywhere or user submit in any way scraped by your company for pusoses of sharing with 3rd parties

    Asked by Matthew Stein on December 05, 2014 at 12:28 PM

    3) Is the data that a user submits stored anywhere? We do have security concerns regarding identity theft.

    4) Is the data that users submit in any way scraped by your company for purposes of sharing with 3rd parties?

  • Profile Image
    JotForm Support

    Answered by david on December 05, 2014 at 02:31 PM

    Hi,

      The information stored by users is only stored on our servers until you delete their submission.  In which case it is completely removed from our system.  For better or for worse, once a submissions is deleted, the information is gone.  Here is a quick guide on data security using our forms:

    http://www.jotform.com/answers/333046-is-JotForm-HIPAA-Compliant#0

       We do not share your data, period.  On any level.  Your data is your business, not the business of some ad agency.