What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form edits aren't reflected in embedded form

    Asked by gmgardner on September 28, 2011 at 01:37 PM

    I am creating a new form. Normally I embed the source code right away so I can how my edits are reflected on the actual web site. The edits are usually reflected in the embedded form right away.

    But for some reason today my changes are not being saved correctly (?) and the embedded version does not change - even when I delete the source code and copy paste the code again, the edits/changes are not showing up.

     

    Is there a server lag or something else causing this problem? 

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    Answered by gmgardner on September 28, 2011 at 01:49 PM

    Actually this is just a problem with the secure forms. The non SSL form is being updated correctly, but when I select SSL option it reverts back to an older, incorrect version. 

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    JotForm Support

    Answered by mliz on September 28, 2011 at 04:43 PM

    Hi gmgardner,

    We had some delay in database replication problem with secure.jotform.com it has already been fixed however it might have still been cached on your end.  For the meantime to view the changes correctly you may use https://www.jotform.com instead.

    Let us know if this works for you.