Changing the background color of the notification email body

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    Larry5000
    Asked on December 06, 2014 at 07:38 PM

    I responded back to one of my other posts on customizing e-mail but not sure anybody sees that as it is much farther down the page. Under e-mail notifications I was able to change the header from yours "Jot Form" in the orange and black to the name I wanted. However when I went to go change the background color from the light grey to a different hex code color it would not change at all. I am sure I was doing it right I put in the #131B13 and hit apply but it did nothing, I even sent it to myself to see if it would change there and nothing? How can we fix that?

    Also is there a way any logo graphic can be uploaded to drop down in place of the text header in that area? I assume yours JotForm was just text based with the word Jot in orange and Form in black
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    Welvin
    Answered on December 07, 2014 at 02:26 AM

    Hi,

    These are your threads which are related to each other:

    https://www.jotform.com/answers/470338-How-can-I-remove-and-replace-the-logo-inside-the-email-notification.

    https://www.jotform.com/answers/470489-Is-it-possible-to-customize-the-email-notification-header-with-a-different-color.

    https://www.jotform.com/answers/470552-Ok-still-confused.

    If possible, don't create multiple threads for the same question and instead, just reply to the original thread so we can keep track of the problem. You can see whether your question was successfully posted by going to: http://www.jotform.me/answers then click "My Questions" button:

     

    Now, with regards to the problem. While in the form notifier settings, click on the "HTML Source" button to view the source codes of the settings. From there, you should be able to see inline CSS styles. Change the background colors to anything you want and don't forget to click "Update" at the bottom:

     

    Your question related to adding a logo has been moved here as a new thread: https://www.jotform.com/answers/470641. Will attend to it shortly.

    Let us know if you need further assistance.

    Thank you!