Cancel subscription error

  • SuyinTjonAHie
    Answered on December 07, 2014 07:04 AM



    I'd like to cancel my subscription, for cancelling my account I followed these steps:

    To cancel your account, kindly follow this steps:

    1. Go to Account page.

    2. Then, choose Billing tab from the left side menu. And finally to cancel your subscription switch to the STARTER plan.

    However when I tried to do this I got the following error:

    Error cancelling your subscription.
    Please get in contact with our support team.Sorry for the inconvenience.



    Could you help me out and unsubscribe me?


    Thanks in advance for your help,



  • val
    Answered on December 07, 2014 08:55 AM


    You can see your answered into this thread.

    Here is the link.