What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Can I down grade my plan without losing my forms?

    Asked by vickileblanc on December 08, 2014 at 11:47 AM

    I will not need multiple users until next November.

  • Profile Image
    JotForm Support

    Answered by david on December 08, 2014 at 12:53 PM


    You can downgrade or upgrade your account whenever you would like and the only thing that changes is your submission limits.  As long as you do not go over your account limits after the downgrade, there is no problem doing so.  We will never delete your forms.