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    Dropdown widget not working properly.

    Asked by drjax on December 08, 2014 at 01:26 PM

    My form: https://secure.jotformpro.com/form/43408517754964.  I wanted users to be able to add physicians they deal with when they needed to.  That works.  The problem is... one choice that I put in, "Other" is not triggering events I placed in conditions.  Please help.

    Jack

    dropdown widget problem secure. href
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    JotForm Support

    Answered by Kiran on December 08, 2014 at 03:50 PM

    I think hiding the this field by using a condition radio button should work. If the user has selected Other option accidentally, the form needs to be refreshed to change the option and the input fields already entered also needs to be entered again. Enabling auto-fill feature might help in entering the fields again.

    Please check the demo form below if that works for you.

    http://www.jotformpro.com/form/43415858605965 

    Meanwhile, let me run few tests on the dropdown widget and get back to you.

    Thanks!

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    Answered by drjax on December 08, 2014 at 04:12 PM

    Thank you Kiran.  That will work for me.  Great job.

    Jack