Dropdown widget not working properly.

  • drjax
    Asked on December 8, 2014 at 1:26 PM

    My form: https://secure.jotformpro.com/form/43408517754964.  I wanted users to be able to add physicians they deal with when they needed to.  That works.  The problem is... one choice that I put in, "Other" is not triggering events I placed in conditions.  Please help.

    Jack

  • Kiran Support Team Lead
    Replied on December 8, 2014 at 3:50 PM

    I think hiding the this field by using a condition radio button should work. If the user has selected Other option accidentally, the form needs to be refreshed to change the option and the input fields already entered also needs to be entered again. Enabling auto-fill feature might help in entering the fields again.

    Please check the demo form below if that works for you.

    http://www.jotformpro.com/form/43415858605965 

    Meanwhile, let me run few tests on the dropdown widget and get back to you.

    Thanks!

  • drjax
    Replied on December 8, 2014 at 4:12 PM

    Thank you Kiran.  That will work for me.  Great job.

    Jack