What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Missing Form & Submission

    Asked by lockright on September 29, 2011 at 10:07 AM


    I am concerned that we have lost a customer submission and when I logged into our account the form has disappreared!

    The log in is l***and the code we use on our website is:

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    Answered by AtacanC on September 29, 2011 at 08:01 PM

    Hi lockright,


    Can you please share your form-id and the URL? So we can check out what the problem might be. 


    Kindest Regards