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    My form doesn't work correctly when I embed it to my website

    Asked by luisluz on December 09, 2014 at 08:01 AM

    Hi,

    I finish my form and I incorporated here for tests: http://myfarm.com.pt/index.php/pt/crop-costs but sometimes when we make the first choise and click on Next, nothing happens.

    When I test it directly on Jotform, everything is OK, no errors, but on my site, I got these strange problem.

    Thanks for your help.

    The original form is here: http://form.jotformeu.com/form/43386386955370?

    Luis Luz

    Page URL:
    http://myfarm.com.pt/index.php/pt/crop-costs

    embed website form
  • Profile Image

    Answered by raul on December 09, 2014 at 10:52 AM

    Please try to re-embed your form using the iframe code instead. Sometimes the form won't work correctly when embedded on a website because of JavaScript conflicts and in these cases we recommend to use the iframe method instead.

    Please give it a try and let us know if this helps.
    Best Regards.

  • Profile Image

    Answered by luisluz on December 10, 2014 at 06:35 AM

    Hi Raul,

    I change to the iframe code, and now the form works just fine, but now I have a lot of empty space between the form and the end of the page. I try to change the height (on the code) but nothing happens.

    Any suggestions? :)

  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on December 10, 2014 at 10:53 AM

    Here you have 2 options:

    -Change the height on the iframe code, set it to 650px and enable Scroll property to "yes"

    -Remove the current iFrame code, try the Embed one again and add this no conflict function right before the code of the form:

    <script>jQuery.noConflict();</script>