What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    email forwarding?

    Asked by nickkaufman on December 09, 2014 at 12:18 PM

    Hi, I recently redid my website and used one of your contact forms. I was sent a test to myslef and didnt get an email, so logged in to see if I missed a step. Unfortunately there were emails sitting in my inbox, actually quite a few from previous form that was supposed to be forwarding.


    Is there a way to have these emails sent to me moving forward?


    Were we notified that old forms were no longer forwarding? It looks like they date back to April. For the most part, I dont care about these as my website was not activley being marketed, but I do like to contact people even when I dont plan on working for them.



  • Profile Image
    JotForm Support

    Answered by david on December 09, 2014 at 02:53 PM


    To change where the notification is sent, you need only update the notification in your form.  Currently your is set as such:

    Here is our guide on how to change your notification settings:


    Change the recipient email to wherever you would like the submissions forwarded to.

    Let us know if you any further questions and we will be happy to help.