Configurable list and Infinite list widgets not showing when form collapse is present

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    inspirefly
    Asked on December 09, 2014 at 03:22 PM

    Hello, i'm having an issue with the configurable list widget, it looks ok in edit mode but not live.

     

    http://form.jotformpro.com/form/43425734574964

     

    I'm also having issues with the Infinite List widget, same issue

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    Jeanette
    Answered on December 09, 2014 at 05:38 PM

    I am not able to reproduce the problem with Configurable list or Infinite List. Please check my demo form http://form.jotformpro.com/form/43426286794971

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    Jeanette
    Answered on December 09, 2014 at 06:14 PM

    I think I found the problem, it's related to collapse fields, the widgets will not show either for hidden or visible collapse fields. So I've forwarded the issue to our 2nd level engineers.

    As a workaround, you can use Show/Hide multiple fields at once, on the condition wizard.

    I made a demo form to show how it works: http://form.jotformpro.com/form/43426696652969

    You can clone my demo following this guide

    As a matter of fact, it works perfect on Chrome, not on Firefox 34.0.5 (windows)

     

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    Jeanette
    Answered on December 09, 2014 at 06:16 PM

    Note: I eliminated collapse fields on my demo form and used show/hide multiple fields at once condition.

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    inspirefly
    Answered on December 09, 2014 at 06:28 PM

    Thanks, that seemed to do it.  i changed my form a bit and it's working now.

    not the one i listed, that was a test clone, here is the one i am using

    http://form.jotformpro.com/form/43384918861971

     

    thanks again,

     

    John

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    widgets
    Answered on March 05, 2015 at 04:25 AM

    Hi, thank you for reporting the issue and we apologize for any inconvenience that this may have caused you. The problem has been fixed.

    I took your form as a sample ( http://form.jotformpro.com/form/43425734574964 ) and it works fine on my end.

    Please make a test and let us know if the problem still persist.

    Regards,
    Widget Team