Why is my form displaying incorrectly?

  • richardfhs
    Asked on December 10, 2014 at 12:11 PM

    Hi, Please help! Here is the form I've designed, ready to embed on my website in a 266x172px space:Why is my form displaying incorrectly? Image 1 Screenshot 30

    But when I preview or copy and paste the code, the result looks like this:Why is my form displaying incorrectly? Image 2 Screenshot 41

    This doesn't fit the space I've allowed and looks terrible. What can I do? Please bear in mind that I dont understand any CSS at all.

     

    Thanks, Richard.

  • Jeanette JotForm Support
    Replied on December 10, 2014 at 2:24 PM

    The form looks like the first image you posted above. Can you please share the URL of site where you intend to embed the form?

    Thanks.

  • richardfhs
    Replied on December 11, 2014 at 4:31 AM
    Hi,
    Thanks for the quick response. I'm wanting to embed the form on this site: http://www.healthandsafetyfocus.com/ ( to replace the bottom right image of a man drilling).
    Thanks.
    Kind regards,
    Richard Sigsworth
    Focus Health and Safety
    Mob: 07794 259 355 | Tel: 0844 500 9551 | Fax: 0844 500 9552
    Focus Health and Safety, Atkins Building, Lower Bond Street, Hinckley Leicestershire LE10 1QU
    www.focushealthandsafety.com Connect with us on Twitter, Facebook & LinkedIn
    Specialist UK Training in Noise and Vibration.
    IOSH Accredited Courses 2014 & 2015: Noise at Work | Vibration at Work
    Call 0844 500 9551 for Information, Dates & Venues
    This email and any files transmitted with it are confidential and intended solely for the intended recipient. If you are not the named recipient you should not circulate, publish, copy or alter this email – instead please delete it immediately and call 0844 500 9551 to notify us. Any views or opinions presented in this email are solely those of the author and might not represent those of Focus Health and Safety. Warning: Although Focus Health and Safety has taken reasonable precautions to ensure no viruses are present in this email, the company cannot accept responsibility for any loss or damage arising from the use of this email or attachments.
    ---- On Wed, 10 Dec 2014 19:24:48 +0000 JotForm Support Forum[jotform@jotform.com] <noreply@jotform.com> wrote ----
    A new response has been received:

    Answered by Jeanette

    The form looks like the first image you posted above. Can you please share the URL of site where you intend to embed the form?
    Thanks.



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  • Welvin Support Team Lead
    Replied on December 11, 2014 at 9:11 AM

    Hi Richard,

    Please try to embed it to see how the form would look like after. You are on the Test Embed Window and the result might be different when actually embedded.

    Thanks

  • richardfhs
    Replied on December 11, 2014 at 11:41 AM
    Hi,
    Sorry, I should have explained that I already tried to embed the form and the result looked the same as the test window shows. I tried copying the code with various methods on the jotform site (embed/iframe etc). but they all give the same result. I tried creating a new blank page on my website with a large sized html snippet box but it was just the same. Do you have any other ideas what might be the problem?
    Kind regards,
    Richard Sigsworth
    Focus Health and Safety
    Mob: 07794 259 355 | Tel: 0844 500 9551 | Fax: 0844 500 9552
    Focus Health and Safety, Atkins Building, Lower Bond Street, Hinckley Leicestershire LE10 1QU
    www.focushealthandsafety.com Connect with us on Twitter, Facebook & LinkedIn
    Specialist UK Training in Noise and Vibration.
    IOSH Accredited Courses 2014 & 2015: Noise at Work | Vibration at Work
    Call 0844 500 9551 for Information, Dates & Venues
    This email and any files transmitted with it are confidential and intended solely for the intended recipient. If you are not the named recipient you should not circulate, publish, copy or alter this email – instead please delete it immediately and call 0844 500 9551 to notify us. Any views or opinions presented in this email are solely those of the author and might not represent those of Focus Health and Safety. Warning: Although Focus Health and Safety has taken reasonable precautions to ensure no viruses are present in this email, the company cannot accept responsibility for any loss or damage arising from the use of this email or attachments.
    ---- On Thu, 11 Dec 2014 14:11:22 +0000 JotForm Support Forum[jotform@jotform.com]<noreply@jotform.com> wrote ----
    A new response has been received:

    Answered by Welvin

    Hi Richard,
    Please try to embed it to see how the form would look like after. You are on the Test Embed Window and the result might be different when actually embedded.
    Thanks



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  • val
    Replied on December 11, 2014 at 1:52 PM

    Hi,

    I tried to cloned your form and its looks good to my side. Could send us the link of the actual site with our form?

    Thanks.