What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Disabled account and jotforms

    Asked by f0llowing on December 10, 2014 at 12:24 PM

    my form is said to disabled. what to do to make it not disabled



    This is a re-post of a comment on How to Restore Deleted Forms

    account disabled account disabled jotform
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    Answered by Ben on December 10, 2014 at 03:03 PM

    Hi,

    I took a look at your account and I see that it was disabled because of this jotform:

    http://www.jotform.me/form/31342110319439

    This happened because of our anti-phishing system detected some signs that are usually found on phishing forms.

    To avoid this please give a name to your jotform. Also can you please tell us the purpose of username and profile link in it? I do not see a password field on it, but adding one would be disabling your account again.

    Now I have activated your account and whitelisted your jotform. What this means is that it will still be closely monitored by our phishing system, but would not disable your account unless it finds a good reason for it.

    Best Regards,
    Ben