What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I am not getting JotForm emails at GoDaddy email

    Asked by Melissa on December 10, 2014 at 12:57 PM

    Hi, I am not receiving any emails and I know people have completed the form. I also cannot login to our account to check anything and am not receiving emails when I ask for a password reset.

    Page URL:
    http://schoolofservice.org/classreg.html

    GoDaddy Email Issue
  • Profile Image
    JotForm Support

    Answered by Mike_T on December 10, 2014 at 03:25 PM

    Thank you for contacting us.

    Your email address was added to our bounced list due to rejected emails by your email provider.

    Now we have removed your email address from the bounced list, so the email delivery should be restored (as long as your email provider is not blocking emails).

    Please try the forgot password option now.

    Related guide:

    How to remove your email address from bounce list

    If you need any further assistance, please let us know. We will be happy to help.