I am not getting JotForm emails at GoDaddy email

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    Melissa
    Asked on December 10, 2014 at 12:57 PM

    Hi, I am not receiving any emails and I know people have completed the form. I also cannot login to our account to check anything and am not receiving emails when I ask for a password reset.

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    Mike_T
    Answered on December 10, 2014 at 03:25 PM

    Thank you for contacting us.

    Your email address was added to our bounced list due to rejected emails by your email provider.

    Now we have removed your email address from the bounced list, so the email delivery should be restored (as long as your email provider is not blocking emails).

    Please try the forgot password option now.

    Related guide:

    How to remove your email address from bounce list

    If you need any further assistance, please let us know. We will be happy to help.