What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Account over quota

    Asked by mykazka on December 11, 2014 at 04:25 AM

    Dear JotForm,

    I received an alarm that I reached the limit of my account and my forms will be disabled today.

    As I see in my profile I used only 13,66 mb. I can also estimate the number of form I received from my clients and it is much less than 100 mb.

    Please explain how it may happened and I would appreciate that my froms stay active.

    Thank you for your support.

    Mykazka  

     

    Page URL:
    www.mykazka.com.ua

    my account over quota profile status Overlimit
  • Profile Image
    JotForm Support

    Answered by jonathan on December 11, 2014 at 08:35 AM

    Hi,

    I just checked your account  mykazka  but I did not find any limits being exceeded on the account. 

    The account is currently Active and in good standings.

    You can immediately check the standings of your accounts by using the profile page

     

    Hope this help. Please let us know if there are still issue.

    Thanks.