Can we exclude previous respondent list to take another survey?

Hi there,

I have 1 request to exclude previous respondent list to take another survey as we plan to send out second survey. The first survey we have 576 submission. So my request is to excluded these 576 respondent to take another survey. Can u help?

Hi JOBBIEMadihah,

Thanks for reaching out to Jotform Support. For the second survey, is it still the same Customer Happiness Survey form? If yes, you can set up a Unique Question to not allow previously entered values on your form. Let me show you how to do that:

1. In the Form Builder, go to the Settings tab.

2. Click the Show More Options button.

3. You will have to scroll down and look for the Unique Question option. Select Email:

From there, users who have already filled out the form will not be able to submit it again when they have entered the same email address.

Let us know if you have any other questions.

Hi Forum+4734248, Thank you for contacting Jobbie. Unfortunately, we are currently away as our business hours are from 10 am – 6 pm (Monday – Friday). We will get back to your enquiry as soon as we can within 3 working days. Meanwhile, feel free to check out our website www.jobbienutbutter.com and our Facebook (https://www.facebook.com/jobbienutbutter/ for some exciting contents and updates 
...

Dear Forum+4734248, We would like to acknowledge that we have received your request and a ticket has been created. A support representative will be reviewing your request and will send you a personal response (usually within 24 hours). However, please allow for a 3-5 business day response day when there is a high volume of requests. To view the status of the ticket or add comments, please visit https://jobbienutbutter.freshdesk.com/helpdesk/tickets/17737 Meanwhile, feel free to check out our website www.jobbienutbutter.com and our Facebook (www.facebook.com/jobbienutbutter/ for the latest updates  Thank you for your patience. Sincerely, Jobbie Team

...

Hi Mary, thanks for the prompt reply. It is very helpful.

Dear Forum+4734248, Our Support Rep has indicated that your ticket has been Resolved. If you believe that the ticket has not been resolved, please reply to this email to automatically reopen the ticket. If there is no response from you, we will assume that the ticket has been resolved and the ticket will be automatically closed after 48 hours. Sincerely, Jobbie Sdn BhdSupport Team https://jobbienutbutter.freshdesk.com/helpdesk/tickets/17737
...

Hi Forum+4734248, Thank you for contacting Jobbie. Unfortunately, we are currently away as our business hours are from 10 am – 6 pm (Monday – Friday). We will get back to your enquiry as soon as we can within 3 working days. Meanwhile, feel free to check out our website www.jobbienutbutter.com and our Facebook (https://www.facebook.com/jobbienutbutter/ for some exciting contents and updates 
...

Dear Forum+4734248, We would like to acknowledge that we have received your request and a ticket has been created. A support representative will be reviewing your request and will send you a personal response (usually within 24 hours). However, please allow for a 3-5 business day response day when there is a high volume of requests. To view the status of the ticket or add comments, please visit https://jobbienutbutter.freshdesk.com/helpdesk/tickets/17739 Meanwhile, feel free to check out our website www.jobbienutbutter.com and our Facebook (www.facebook.com/jobbienutbutter/ for the latest updates  Thank you for your patience. Sincerely, Jobbie Team

...

Dear Forum+4734248, Your ticket - Re: Can we excluded previous respondent list to take another survey? -  has been closed. We hope that the ticket was resolved to your satisfaction. If you feel that the ticket should not be closed or if the ticket has not been resolved, please reply to this email. Sincerely, Jobbie Sdn Bhd Support Team https://jobbienutbutter.freshdesk.com/helpdesk/tickets/17737

...

Dear Forum+4734248, Our Support Rep has indicated that your ticket has been Resolved. If you believe that the ticket has not been resolved, please reply to this email to automatically reopen the ticket. If there is no response from you, we will assume that the ticket has been resolved and the ticket will be automatically closed after 48 hours. Sincerely, Jobbie Sdn BhdSupport Team https://jobbienutbutter.freshdesk.com/helpdesk/tickets/17739
...

Dear Forum+4734248, Your ticket - Your ticket has been answered. Tell us how we did! -  has been closed. We hope that the ticket was resolved to your satisfaction. If you feel that the ticket should not be closed or if the ticket has not been resolved, please reply to this email. Sincerely, Jobbie Sdn Bhd Support Team https://jobbienutbutter.freshdesk.com/helpdesk/tickets/17739

...