Billing Cycle - Bi-yearly Premium Plan

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    rjjacob
    Asked on December 11, 2014 at 11:27 AM

    I purchased a Premium, 2 year plan which is coming up for renewal on Dec 30th. Will I be billed the two year fee again or does it convert to a monthly plan/billing now? (I'd like to go two years again, but I don't see that option in your Pricing table.)

  • Profile Image
    Ben
    Answered on December 11, 2014 at 01:15 PM

    Hi,

    Our system would try to renew the same - bi-yearly - subscription again and if failed, it would fall back to free account.

    What this means is that your account will be charged on 31st for the renewal of the same subscription.

    You can see it here for yourself: https://sites.fastspring.com/interlogy/order/s/INT121231-9195-11233S

    Do let us know if you have any further questions and we would be happy to answer them.

    Best Regards,
    Ben