Autoresponder delivered 9 hours after submission

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    bbbadvert
    Asked on December 11, 2014 at 01:17 PM
    1. our auto response email yesterday took about 9 hours to get to the recipient...
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    jonathan
    Answered on December 11, 2014 at 03:54 PM

    Hi,

    Can you please provide us more details about the issue. 

    Tell us which of your jotform have the delayed autoresponder email issue and we will check and test the form.

    You have quite a lot of forms under your account, so, I am not quite sure which one to test.

     

    Thanks.