How to reset/modify the total number of products available on Tickets Purchases widget

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    akt1
    Asked on December 12, 2014 at 02:11 PM

    How do I reset or adjust the total number of tickets available after a test submission or a refund?

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    Mike_T
    Answered on December 12, 2014 at 03:37 PM

    Thank you for contacting us.

    It seems that there is no way to reset the Ticket Purchases widget, but you can add a fresh widget if you need the completely fresh values.

    To adjust the total number, increase the value in curly brackets by 1 for each test/refund submission. If the current number on form is 49 (one ticket purchased), you can set the number in curly brackets to 51 to get the 50 value on your online form.

    Please feel free to contact us if you need any further assistance.